Secure Customer and Patient Information
with Easy-to-Use Communications Tool

Can You Guarantee the Security of Customer Data While Processing Claims, Distributing Statements or Making Payments?

As an insurance professional, you are regularly entrusted with customers' proprietary and confidential information including: client policy and payment information, enrollments, claims and statements. Whether you work in automotive, property, casualty, commercial, life or health insurance industries, you are routinely required to send sensitive data in order to manage customer service and client support. It is essential to send these messages and files to customers, partners and colleagues, yet email, FTP and standard mail are not secure and are inefficient methods of information transfer.

For those in the health insurance industry, you must also comply with HIPAA mandates. HIPAA parameters were established to ensure the successful electronic exchange of confidential information. Other insurance industries are affected as well by the Sarbanes-Oxley Act compliance and GLBA compliance. Additionally, the NAIC (National Association of Insurance Commissioners) mandates that account information meet security, authority and auditing standards.

Each insurance industry has its own specific regulations and issues, but the obligation to protect confidential, proprietary or sensitive client data is universal. How do you meet Sarbanes-Oxley Act compliance and GLBA compliance, as well as others, in an easy, cost-effective manner?